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Shipping & Returns

Shipping

We offer FREE standard delivery anywhere in Australia on all orders over $99. 

Standard Shipping (Courier delivery) is $10.95 flat rate across Australia for all orders under $99

Our shipping times for domestic parcel delivery is listed below:

To

Most arrive within

Allow up to

ACT

2 business days

4 business days

New South Wales

2 business days

4 business days

Northern Territory

7 business days

11+ business days

Queensland

3 business days

4 business days

South Australia

4 business days

6 business days

Tasmania

4 business days

6 business days

Victoria

3 business days

4 business days

Western Australia

7 business days

10 business days

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.